I just got a reality check today and it hurt my feelings! I was trying to verify that my DD2 had medical coverage.As you know my DD2 turned 18 last month it was the happiest day.
I was told by the rep that my daughter would have to call back to get the information I was looking for.
Funny thing is when DD2 called back and found out she needed to call another office to get the information I needed. Go Figure--The hoops we jump through to get what???
Hope you all have a Great Day!